Contact us at: (706) 389-5912

our programs:

Business

What we do:

Business

Business

Equally, sometimes more frustrating than in our personal lives, is working through conflict at work. GCC can help your organization build and facilitate better ways of working through conflict. Some of our tenets that underlie our work in this area:

  • Our culture’s “normal” ways of framing conflict as a negative, unproductive blight on productivity is a big reason why work conflicts are so tough. 
  • Specific “issues” that cause conflict between two or more people are important to resolve, but ongoing conflict is rarely about those issues. 
  • We use a modification of restorative practices so that parties in conflict can express the universal need(s) behind the issues. 
  • When helping to build or change culture, we engage all members to better understand universal human needs, perceived obstacles that hinder direct and respectful communication, and provide a plan for immediate interventions (if needed), new processes, trainings, and development tools for each organization. We include follow-up engagements to ensure organizational change.

Levels of Engagement:

  • Methods that improve relationships and productivity. These methods, undergirded by restorative values, help employees and managers react less emotionally, increase empathy, reduce stress, and improve both problem-solving skills and performance. We also provide training and coaching to employees and management on the use of collaborative communication with staff and customers.

upcoming events

November, 2019:

Restorative Communication

SEPTEMBER 20th @ 3PM

Restorative Communication

While restorative practices are primarily associated with more formal circles and conferences that may be implemented a few times per week, Restorative Communication can be used on a daily basis to build relationships and work with conflict. As such, it is a foundation to building a restorative culture of care and respect. 

This one-day workshop will help educators and youth workers identify that the language we use during difficult or disciplinary conversations may undermine intended outcomes, contradict our own values, and create disconnection with youth, peers, and colleagues. Aligned with the Positive Youth Development model, this training will present an empathy- and growth-mindset that fosters deeper understanding, cooperation, and working relationships. Participants will experience communication in a new way, trying out new ideas and techniques in relevant situations. They will also receive follow-up resources. This workshop will draw heavily from Nonviolent Communication, a model used throughout the world--from schools to prisons and war zones to board rooms--to transform conflict into opportunities for real change, and to increase collaboration, and empower individuals and groups to find successful solutions.

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