That predictable, structured place to safely share is critical, especially for students who want to take on society’s bigger challenges, Swearingen said. “It puts us in a spot where we can be vulnerable with each other, and because we can be vulnerable together we can be productive.”

Linnea Ionno, executive director at The Cottage, shares how accepting the inevitability of conflict and building skills help her organization navigate both internal and external conflicts.

Restorative Justice Diversion

One of the most powerful and underused tools in a BIT’s toolbox is the integration of restorative practices. Conflict is almost always a reflection of something more profound, what psychologist Marshall B. Rosenberg, Ph.D., the “father of nonviolent communication,” would call “a tragic expression of unmet needs.” Restorative practices acknowledge this reality and seek to meet it.